Reduce risk. Meet legal duties. Protect occupants.

Professional Water Safety Management Across the UK

Flowsafe Compliance delivers professional water hygiene and Legionella control services for commercial, industrial, and managed residential properties across the UK.

We help duty holders meet their legal responsibilities under ACoP L8, HSG 274, BS 8580-1 and related guidance—through structured assessments, competent engineering, and clear reporting that stands up to scrutiny.

This is compliance done properly. Calm. Methodical. Reliable.

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Working in Line with ACoP L8

HSG 274

BS 8580-1

BS 8558

HTM 04-01

Practical Water Safety Compliance

Working in Line with ACoP L8 • HSG 274 • BS 8580-1 • BS 8558 • HTM 04-01 • Practical Water Safety Compliance •

Water safety is not optional, and mistakes are costly

Legionella risk sits quietly inside everyday water systems. When control measures fail, the consequences are serious: risk to health, enforcement action, reputational damage, and operational disruption.

Duty holders are legally required to understand their systems, assess risk accurately, and maintain effective control measures. Generic advice, incomplete reports, or inconsistent monitoring leave gaps that enforcement bodies notice immediately.

Flowsafe Compliance exists to remove that uncertainty. We provide structured services that make responsibilities clear and compliance manageable.

Who We Support

Supporting Duty Holders Across Regulated Environments

We work with organisations that carry legal responsibility for water safety, and need services delivered correctly, documented clearly, and defensible if challenged.

Facilities & Estates Managers

Managing complex sites where compliance, uptime, and accurate records are critical.

Hospitality & Leisure Operators

Balancing guest safety, operational continuity, and regulatory expectations.

Property & Block Managers

Responsible for shared systems, tenant safety, and consistent statutory compliance.

Health & Safety Officers

Needing assurance that risks are identified, controlled, and evidenced in line with guidance.

Healthcare & Education Sites

Operating within higher-risk environments where standards and documentation matter.

Commercial Landlords

Meeting duty of care obligations across single or multi-site portfolios.

A technician working on a wall-mounted heating or plumbing system, adjusting or inspecting components inside the system's panel in a workshop setting.

Our Core Compliance Services

  • Icon of a checklist on a piece of paper.

    Legionella Risk Assessments

    Site-specific assessments carried out in line with current UK standards.

  • BS 8558 Chlorination Services

    Building and mains chlorination for new, altered, or contaminated systems.

  • Water Softener Services

    Supply, installation, servicing, and repair of commercial and residential systems.

  • RPZ Valve Services

    Installation, annual testing, maintenance, and compliance documentation.

A Structured, Compliant Approach

Our service delivery is predictable, controlled, and designed to reduce uncertainty.

We confirm system details, responsibilities, and service requirements before work begins.

Clear, quality-checked reports issued promptly for your compliance records.

Risk Assessment or Service Delivery

Monitoring, Testing or Remedial Action

Qualified engineers carry out the agreed service in line with relevant guidance.

Where required, systems are monitored, sampled, adjusted, or improved.

Reporting & Documentation

Site Review & Scope Definition





Ongoing Compliance Support

Optional continued support to help maintain control over time.


A technician working on HVAC ductwork and copper pipes in a building."}

Clear Documentation. Defensible Records.

Good water hygiene work only matters if it can be evidenced.

Every service delivered by Flowsafe Compliance is supported by structured documentation designed to withstand internal review, audits, and regulatory scrutiny.

Our reports typically include:

  • Clear, structured findings written in plain language

  • Photographic evidence linked to specific observations

  • Full asset registers covering relevant water system components

  • Prioritised, actionable recommendations

  • Audit-ready records suitable for inspections and compliance reviews

Documentation is quality-checked before issue and provided promptly for your records.

How to Get Started


Enquiry

Contact our team to discuss your site and requirements.

1


Quotation

You receive a clear scope and cost, with no unnecessary additions.

2


Scheduled Visit

A qualified engineer attends site at an agreed time.

3


Report Delivery

Quality-checked documentation issued promptly for your records.

4

Frequently Asked Questions

  • The duty holder is typically the person or organisation with control over the premises or water systems, such as an employer, landlord, managing agent, or facilities manager.

  • A risk assessment should be reviewed regularly and whenever there is reason to believe it is no longer valid — such as system changes, building alterations, or changes in use.

  • Water samples are analysed by UKAS-accredited laboratories, with results included in your report where sampling is required.

  • Yes. Reports are structured to align with current UK guidance and are designed to be suitable for audits, insurer reviews, or enforcing authority inspections.

  • Yes. We offer scheduled monitoring, servicing, and review programmes to help maintain control over time.

Supporting Clients in Regulated Environments

We work with organisations responsible for managing water safety across commercial, residential, and operational sites.

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Veriforce logo with 'CHAS' in large purple and gray letters.
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Coverage & Capability, UK-Wide Confidence

Flowsafe Compliance operates across the UK, supporting both commercial and residential properties.

We deliver single-site services and multi-site programmes with the same structured approach, whether you manage one building or an entire portfolio.