Water Quality Monitoring Services

Routine monitoring of water systems to support Legionella control, verify system performance, and maintain documented compliance with UK guidance.

What Water Quality Monitoring Is

Water quality monitoring is the routine checking of water system conditions to ensure control measures remain effective over time.

Rather than a one-off activity, monitoring provides ongoing assurance that water temperatures, system operation, and hygiene controls remain within safe and acceptable parameters.

Its purpose is to identify early signs of deterioration or non-compliance before they develop into increased risk or system failure.

Why Water Quality Monitoring Is Required

Once a Legionella Risk Assessment is completed, duty holders are required to implement and maintain suitable control measures.

Without regular monitoring:

  • Conditions within water systems can drift outside safe limits

  • Control failures may go unnoticed

  • Compliance records become incomplete or outdated

Routine monitoring supports active risk management and demonstrates that systems are being properly controlled, not simply assessed once and forgotten.

What Our Water Quality Monitoring Covers

Monitoring activities are tailored to the system and findings of the risk assessment, but typically include:

  • Hot and cold water temperature checks

  • Verification of control parameters

  • Identification of low-use or underused outlets

  • Flushing of infrequently used outlets (where required)

  • Visual checks of outlets and associated components

All observations are recorded clearly for compliance purposes.

Where Monitoring Is Typically Carried Out

Water quality monitoring is commonly undertaken across:

  • Commercial office buildings

  • Residential blocks and HMOs

  • Healthcare and education sites

  • Hospitality and leisure facilities

  • Industrial and operational premises

Any property with stored or distributed water will require some level of ongoing monitoring.

A Structured, Repeatable Approach

Review of Risk Assessment & Scope

Monitoring requirements are aligned with the site’s Legionella Risk Assessment.

Identification of Issues or Deviations

Any readings or observations outside recommended limits are noted.

Temperature & Condition Checks

Temperatures and system conditions are measured and recorded.

Scheduled Site Attendance

Monitoring is carried out at agreed intervals by a competent engineer.

Reporting & Record Update

Results are documented clearly for audit and review.

Water Sampling & Laboratory Testing (Where Required)

In some cases, monitoring may include microbiological sampling to verify system condition.

This may involve:

  • Collection of water samples from identified outlets

  • Analysis by UKAS-accredited laboratories

  • Reporting of results alongside practical guidance

Where results indicate further action is required, we provide proportionate advice on next steps.

How to Arrange Water Quality Monitoring


Initial Enquiry

Contact us to discuss your site and existing risk assessment.

1


Monitoring Scope Confirmation

We confirm frequency, locations, and reporting requirements.

2


Scheduled Monitoring Visits

Monitoring is carried out at agreed intervals.

3


Reporting & Record Delivery

Clear records are issued for your compliance files.

4


Alignment With UK Guidance

Our monitoring services are delivered in line with recognised UK water safety guidance, including:

  • ACoP L8

  • HSG 274

  • BS 8580-1 (where applicable)

We focus on practical implementation and proportional control, rather than excessive or unnecessary monitoring.


Who This Service Is For

Water quality monitoring is commonly used by:

  • Duty holders responsible for water safety

  • Facilities and estates managers

  • Health & safety managers

  • Property and block managers

  • Commercial landlords and business owners

It supports ongoing compliance and informed decision-making.

Flowsafe Compliance delivers water quality monitoring with consistency, clarity, and professional control.

Our focus is on maintaining effective risk management, providing clear records, and supporting ongoing compliance, so water systems remain safe, controlled, and defensible over time.