Legionella Services Across UK

Specialist Legionella Services: Your Complete Safety Services Company

Innovative Legionella Control Solutions & Water Treatment Services


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Water monitoring

  • At Flow Safe Compliance, we provide tailored temperature monitoring services to help keep your water systems safe and compliant. Regular monitoring ensures water temperatures remain outside the range where Legionella bacteria thrive—typically between 20°C and 50°C, with peak growth in stagnant water at 35°C to 46°C. Our service includes running water for two minutes, accurately recording temperatures, and logging results in line with your Legionella risk assessment.

  • Flow Safe Compliance offers routine water sampling, the most cost-effective method to assess water quality in any premises. Our technicians collect samples using appropriate bottles and send them to UKAS-accredited labs for analysis. We provide detailed reports with actionable recommendations. Sampling covers all water systems, including cold water tanks, showers, calorifiers, water heaters, cooling towers, and jacuzzis. Trust Flow Safe Compliance for reliable water testing and compliance solutions.

  • A strong flushing regime is essential for Legionella monitoring to maintain compliance and safety for customers and staff. Flow Safe Compliance recommends regular flushing to eliminate bacteria, especially in underused outlets where water stagnation occurs. This can be performed by an in-house responsible person or our qualified engineers. All flushing records must be retained for five years to ensure adherence to regulations.

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Servicing & maintenance

  • Increasing hot water temperatures at outlets to over 50 degrees centigrade is necessary to control legionella bacteria, yet this can increase the risk of scalding.

    TMVs are a device which will effectively avoid scalding to ensure that the water temperature is safe and comfortable. Hot and cold water is blended as it passes through a valve on its way to the tap, ensuring it’s at the optimum safe temperature when it reaches the water outlet.

  • Routine water sampling is the most cost effective way to determine if the actual quality of the water in any premises is fit for purpose. We offer a full sampling and inspection service to cover any water system. Water samples are collected in appropriate bottles by our technicians and sent off to a UKAS accredited laboratory for analysis. The results are then reported back to our customers with recommendations for any required action.

  • At Flow Safe Compliance, we supply and install high-quality commercial water softeners to protect your equipment and improve water quality. Hard water can leave behind limescale, damaging kettles, dishwashers, washing machines, pipes, and boilers—cutting their efficiency and lifespan. Our softened water not only protects your appliances but is also gentler on your skin, reducing soap and shampoo use by up to 50%. It may even help ease skin conditions like eczema, offering a noticeable improvement in everyday comfort and cleanliness.

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Remedials

  • At Flow Safe Compliance, we understand that cold water storage tanks are among the highest risk areas for legionella growth due to stagnation, rising temperatures, and potential contamination. In line with ACoP L8 guidelines, we recommend annual cleaning and disinfection for potable water tanks, while non-potable tanks should be cleaned based on findings from yearly internal inspections.

  • At Flow Safe Compliance, we offer on-site surveys to assess your water tanks and provide expert recommendations. If your tank is in good condition and well-maintained, we may suggest a repair. However, if it's old, heavily damaged, needs relocating, or no longer meets your capacity needs, a replacement tank is likely the best option. To maintain an uninterrupted water supply during replacement, we can set up a temporary mains bypass or a temporary tank system. For example, we recently helped a hotel client by replacing a leaking large tank with two smaller interconnected tanks, ensuring full storage capacity and a reliable backup for emergencies or routine maintenance.

  • Flow Safe Compliance highlights the risks associated with dead legs—sections of pipework that lead to outlets with little or no water flow, often causing stagnation. According to HTM 04-01 Part A, such pipework should be no longer than three metres. Dead legs, especially near remote outlets like hand washbasins, can increase the risk of legionella. Where possible, Flow Safe Compliance recommends removing these dead legs or minimizing risk through regular use and effective system management.

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What are Legionella Services?

Legionella services refer to a range of professional assessments, monitoring, and control measures designed to prevent the growth and spread of Legionella bacteria in water systems. These services are essential for ensuring the safety and compliance of buildings, particularly those with complex plumbing or water storage systems, such as hospitals, hotels, offices, and industrial facilities. Specialist Legionella services typically include risk assessments, water sampling and testing, cleaning and disinfection of water systems, and the implementation of Legionella control programs.

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UK’s Leading Experts in Legionella Control

Protect your property with the UK’s leading Specialist Legionella Services. Our expert solutions are designed to combat waterborne risks, ensuring safer water systems in residential and commercial settings. You get reliable water treatment that goes beyond hard water concerns. Experience peace of mind with 24/7 protection, reduced health risks, and extended equipment lifespan—all while supporting cleaner, compliant water environments.

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What is involved in Legionella Control Services?

Legionella control services focus on managing the risk of Legionella bacteria in water systems and ensuring compliance with health and safety regulations. These services typically include:

  • Conducting a legionella risk assessment to identify potential sources of contamination

  • Undertaking remedial actions to resolve the identified risks

  • Implementing routine monitoring to track water quality and performance

  • Providing regular maintenance and servicing of key water system components

  • Carrying out regular testing and analysis to detect and address the presence of Legionella

What Legionella Services are there?

Legionella Schematic Drawing

Legionella Risk Assessment

TMV Servicing

Legionella Remote Monitoring

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Legionella Testing

Expansion Vessel Flushing

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Legionella Remedial Works

Water Safety Signs

Legionella Audit

Legionella Monitoring

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Legionella Testing Kit

Pump Servicing

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Professional Legionella Control & Water Safety Services You Can Rely On

Flowsafe Compliance Water Hygiene Services is built on over 10 years of personal industry experience in delivering practical and effective water safety solutions. We specialise in Legionella control for both commercial and residential properties—helping you meet compliance standards and maintain safe, clean water systems.

Our approach is grounded in expert knowledge, attention to detail, and a commitment to customer care. Every service is designed around your needs, whether you're looking to meet legal requirements, reduce risks, or ensure ongoing water system performance.

Choose Flowsafe for dependable, straightforward Legionella and water hygiene services—backed by real experience and tailored support you can trust.

Request your free personalised quote today!

How Can We Reach You

How to Get Started with Flowsafe

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Get a Quote

Receive a quote from our Customer Service Team.

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Secure Booking

Secure your chosen date and time.

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Your Appointment

30min curtesy call for engineer's arrival time.

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Report Delivery

Quality checked and emailed within 24hrs.

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Legionella Training

Regular legionella awareness training.

Leading Legionella Services & Trusted Water Treatment Experts in the UK

Flowsafe Compliance Water Hygiene Services is built on over 10 years of personal industry experience, delivering trusted water treatment solutions for homes and businesses across the UK.

With a strong focus on quick response, reliability, and tailored service, we offer expert Legionella control and water hygiene solutions designed to ensure safe, clean water where it matters most. Our approach is hands-on, professional, and fully aligned with current industry standards and regulations.

Combining deep technical knowledge with a customer-first mindset, Flowsafe Compliance Water Softeners provides dependable water quality solutions helping you protect your property, maintain compliance, and support overall health and well-being.

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